PLACING AN ORDER FROM THIS WEBSITE OR FROM OUR PAPER CATALOG MEANS THAT YOU ACCEPT ALL THE TERMS AND CONDITIONS PRINTED ON THE CATALOG OR POSTED BELOW ON THIS HOW TO ORDER PAGE.

UPS continually adds Fuel Surcharges to their rates. Hopefully this will be temporary and fuel prices will drop sometime soon. Unfortunately we cannot cover the UPS fuel surcharges any longer under our standard shipping. Until UPS lowers their rates by removing the surcharge we will have to pass a portion of it along. (Note that this is only a portion of their surcharge). Please add $2.00 to your shipping if your order equals $50.00 or more or $1.00 if less than $50.00 when you order by check or money order. Credit card orders will have the fee added to their totals. We have been resisting this since UPS started to add their surcharges after Hurricane Katrina but they keep increasing them and we can no longer afford to absorb the charges.

ALL ITEMS CAN BE PURCHASED WITH BANK CHECK MADE OUT TO LINK & PIN HOBBIES, MONEY ORDER, VISA OR MASTERCARD. PLEASE INCLUDE POSTAGE (AS LISTED BELOW) FOR INSURED UPS IN CONTINENTAL USA, PARCEL POST OR APO. ALASKA , HAWAII, PR, AP, AE, APO & CUSTOMERS THAT REQUEST USPS DELIVERY WILL BE CHARGED CURRENT U.S. POSTAL SERVICE RATES ($12.00 MINIMUM). IN MOST CASES POSTAL SERVICE FEES EXCEED OUR STANDARD UPS RATES. INTERNATIONAL SHIPMENTS AT CURRENT RATES ($15.00 minimum). FOREIGN ORDERS: PLEASE PAY WITH USA INTERNATIONAL MONEY ORDER, POSTAL MONEY ORDER, WESTERN UNION CASH TRANSFER OR CREDIT CARD AND REMIT IN U.S. FUNDS. SORRY, WE CANNOT ACCEPT WIRE TRANSFERS OR CODS. NOTE: PRICES CAN CHANGE WITHOUT NOTICE! MOST ORDERS ARE SHIPPED WITHIN TWO WORKING DAYS BUT PLEASE ALLOW 4 TO 6 WEEKS FOR DELIVERY IN RARE INSTANCES. (SEE DELIVERY, BELOW) NEVADA RESIDENTS ADD SALES TAX.

DOMESTIC MINIMUM ORDER: WE REALIZE THAT MONEY IS TIGHT CURRENTLY FOR MANY FOLKS BUT WE CANNOT OPERATE EFFECIENTLY WITH MULTITUDES OF TINY ORDERS. PLEASE USE $15.00 AS A MINIMUM ORDER (NOT INCLUDING POSTAGE)

FOREIGN CUSTOMERS: DUE TO THE PAPERWORK INVOLVED FOR CUSTOMS DECLARATIONS, WE REQUEST THAT A MINIMUM $25.00 ORDER BE PLACED FOR SHIPMENTS GOING OVERSEAS.

DOMESTIC POSTAGE/ SHIPPING FEE SCHEDULE:
ORDERS TO A STREET ADDRESS IN USA (LOWER 48 STATES) ADD $8.95 FOR ORDERS LESS THAN $50.00 OR $9.95 FOR ORDERS OF $50.00 OR MORE. PLEASE REMEMBER TO ALSO INCLUDE THE UPS FUEL SURCHARGE AS LISTED ABOVE.

OVERSIZE PACKAGING: UPS HAS A COMPLICATED RATE SCHEDULE THAT FIGURES NOT ONLY DISTANCE, WEIGHT AND SPEED BUT SIZE OF CARTON. IN CASES OF VERY LARGE ITEMS, WE MAY HAVE TO ADD AN OVERSIZE CARTON FEE TO YOUR SHIPPING CHARGE. LOOK FOR THE MARKING OSP or OVERSIZE FOR POSSIBLE EXTRA FREIGHT CHARGE

LAYAWAYS: A DEPOSIT OF 25% WITH BALANCE DUE WITHIN 90 DAYS. YOU MAY PAY YOUR LAYAWAY WITH CHECK, MONEY ORDER OR CREDIT CARD. DUE TO THE BOOKKEEPING INVOLVED IN MAINTAINING YOUR LAYAWAY, CANCELLATION WILL INCUR A 15% RESTOCKING CHARGE. THE RESTOCKING CHARGE MAY BE WAIVED AT THE DISCRETION OF LINK & PIN HOBBIES. ON OTHER THAN CREDIT CARD LAYAWAYS, IT IS YOUR RESPONSIBILITY TO SEND IN YOUR INSTALLMENT PAYMENTS ON TIME.

THE WEBSITE PRICE LISTING IS CURRENT THRU THIS WEEK. TO RECEIVE OUR LATEST PAPER FLYER FREE OF CHARGE, PLEASE SEND A SELF ADDRESSED, STAMPED BUSINESS SIZE ENVELOPE WITH 41 CENTS POSTAGE FOR US ADDRESSES. INTERNATIONAL REQUESTS PLEASE ENCLOSE TWO POSTAL REPLY COUPONS OR $1.00 U.S. TO COVER THE COST OF POSTAGE.
YOU MAY ALSO REQUEST A PAPER COPY BE SENT WITH YOUR ORDER. PLEASE NOTE THAT PAPER CATALOGS ARE KEPT AS UP TO DATE AS THE WEBSITE. CHECK WWW.LINKANDPINHOBBIES.COM FOR ALL THE LATEST INFORMATION.

PAYMENT: PERSONAL CHECK, CASHIERS CHECK, MONEY ORDER, WESTERN UNION CASH TRANSFER, VISA OR MASTERCARD. IF ORDERING BY EMAIL PLEASE CALL OR WRITE FIRST TO PROVIDE YOUR CREDIT CARD NUMBER. THIS IS MORE SECURE THAN OVER THE INTERNET( NO MATTER WHAT YOU'VE HEARD). WHEN YOU PLACE YOUR FIRST ORDER, TELL US TO FILE YOUR CREDIT CARD NUMBER IN OUR STAND ALONE COMPUTER. THEN ANY TIME YOU WANT TO ORDER, SIMPLY TELL US THE NUMBER IS ON FILE. WE WILL ACCEPT CREDIT CARD ORDERS BY EMAIL IF THAT IS YOUR PREFERENCE. SORRY, WE CANNOT ACCEPT VIRTUAL CHECKS OR WIRE TRANSFERS (EXCEPT WESTERN UNION). PLEASE NOTE THAT ANY CHECK RETURNED FOR INSUFFICENT FUNDS WILL BE SUBJECT TO A $25.00 FEE TO COVER OUR COSTS. (ANY CUSTOMER THAT DOES NOT MADE GOOD ON A BOUNCED CHECK, INCLUDING INSUFFICENT FUND FEE, WITHIN 30 DAYS ALSO AGREES TO PAY ALL COSTS OF COLLECTION AGENCIES)

RETURNS: ALL RETURNS MUST BE WITHIN 15 DAYS & HAVE PRIOR APPROVAL. YOU MUST CALL OR EMAIL FOR APPROVAL. ALL ITEMS MUST BE IN RESALABLE CONDITION. SOME ITEMS MAY BE SUBJECT TO A 15% RESTOCKING FEE AT THE DISCRETION OF LINK & PIN HOBBIES.

SPECIAL ORDERS: ALL SALES OF SPECIAL ORDER ITEMS (THINGS WE ORDER FOR YOU THAT WE DON'T NORMALLY STOCK) ARE FINAL. SORRY, NO RETURNS AND NO EXCHANGES. THE REASON WE DON'T NORMALLY STOCK THESE ITEMS IS USUALLY THAT THE MANUFACTURERS MARGIN IS TOO LOW TO JUSTIFY STOCKING THE ITEM. WE DO NOT WANT TO TAKE IT BACK AS WE CANNOT RETURN IT EITHER. PLEASE MAKE SURE THAT YOU REALLY WANT AN ITEM YOU ASK US TO FIND FOR YOU AND WE'LL ALL BE HAPPY.

DAMAGES: IF ANY ITEM ARRIVES DAMAGED, DO NOT THROW ANYTHING OUT! CALL US FOR CLAIM INSTRUCTIONS. MOST ITEMS ARE SENT INSURED UPS (IN THE USA), IF YOU JUST RETURN AN ITEM WE CANNOT MAKE A CLAIM AND WILL NOT BE ABLE TO REPLACE ORDER AND WILL NOT BE ABLE TO SEND A REFUND.

CLAIMS FOR A SHIPMENT LOST BY UPS : THIS VERY RARELY HAPPENS BUT IN CASE IT DOES: ALL PACKAGES ARE SHIPPED INSURED AND AN INSURANCE CLAIM WILL BE MADE FOR ANY ITEMS LOST IN TRANSIT. AFTER UPS HAS SETTLED THE CLAIM, A REPLACEMENT SHIPMENT WILL BE SENT WITH A SIGNATURE CARD. CASH REFUNDS WILL NOT BE MADE AS UPS WILL ONLY PAY FOR A SMALL PERCENTAGE OF THE LOSS. (NOTE THAT WE WILL NEED TO PROVIDE YOUR TELEPHONE NUMBER TO UPS TO VERIFY LOSS AND UPS WILL DENY A CLAIM IF YOU REFUSE TO SPEAK WITH THEM)

DELIVERY: WE MAKE EVERY EFFORT TO SHIP ORDERS AS SOON AS POSSIBLE, DELAYS MAY BE CAUSED BY: SMALL MANUFACTURERS DELAY IN PRODUCTION; TIME ALLOWED FOR CHECKS TO CLEAR & WEATHER CONDITIONS.
FOREIGN: DUE TO SIZE LIMITATIONS ON SHIPMENTS, WE RESERVE THE RIGHT TO FOLD DOWN OVERSIZE PACKAGING. IF YOU DO NOT WANT THE BOXES, PLEASE LET US KNOW & SAVE YOURSELF SOME POSTAGE COSTS AS WE MAY BE ABLE TO SHIP A SMALLER PARCEL. THE USPS HAS ELIMINATED AIR & SURFACE PARCEL POST AND REPLACED IT WITH AN ALL INCLUSIVE INTERNATIONAL PRIORITY RATE.

TIME ZONES: PLEASE KEEP IN MIND THE TIME DIFFERENCE FROM WHERE YOU ARE CALLING! THE ORDER TELEPHONE IS CALL FORWARDED, AFTER HOURS, TO OUR HOME. REMEMBER THAT LOCAL TIME (PACIFIC) IS 3 HOURS EARLIER THAN USA EAST COAST TIME AND 8 HOURS EARLIER THAN LONDON. WE LOVE HEARING FROM OUR OVERSEAS CUSTOMERS BUT PLEASE NOT AT 4 AM!

POSTAGE & HANDLING CHARGES

FOR ALL DOMESTIC ORDERS (LOWER 48 STATES), PLEASE ADD POSTAGE AS LISTED BELOW.
MOST ORDERS SEND UPS GROUND BUT SHIPPING METHOD IS OUR CHOICE UNLESS YOU CHOOSE TO UPGRADE DELIVERY, AT YOUR COST.

DOMESTIC POSTAGE / SHIPPING FEE SCHEDULE:
ORDERS TO A STREET ADDRESS IN USA (LOWER 48 STATES) ADD $8.95 FOR ORDERS LESS THAN $50.00 (PLUS $1.00 FUEL SURCHARGE) OR $9.95 FOR ORDERS OF $50.00 OR MORE (PLUS $2.00 FUEL SURCHARGE) FOR UPS GROUND SHIPPING.
UPGRADE UPS DELIVERY IS AVAILABLE: OVERNIGHT (RED LABEL); 2ND DAY (BLUE LABEL) OR 3 DAY SELECT. UPGRADE SHIPMENTS ALSO REQUIRE A SIGNATURE CARD ($2.50 FEE) AND YOU MUST BE THERE TO RECEIVE THE PACKAGE.

ALASKA , HAWAII, PR, AP, AE, APO & CUSTOMERS THAT REQUEST USPS DELIVERY WILL BE CHARGED CURRENT U.S. POSTAL SERVICE RATES ($12.00 MINIMUM). IN MOST CASES POSTAL SERVICE FEES EXCEED OUR STANDARD UPS RATES. PLEASE NOTE THAT DELIVERIES TO POSTAL BOXES ALSO MAY REQUIRE SIGNATURE REPLY CARDS.

OVERSEAS, CANADA & MEXICO: WILL BE CHARGED CURRENT RATES OF THE USPS ($15.00 MINIMUM). IF YOU DO NOT TELL US HOW TO SEND YOUR CARTON, INTERNATIONAL SHIPMENTS WILL BE SENT AIRMAIL & INSURED.

FOREIGN CUSTOMERS: IF YOU ARE PAYING WITH A CREDIT CARD WE WILL FIGURE THE COST BASED ON THE SHIPPING METHOD YOU SELECT. IF YOU WISH TO PREPAY POSTAGE COSTS BY CHECK OR MONEY ORDER, PLEASE ESTIMATE ENOUGH TO COVER MINIMUM COSTS. ANY OVERAGE WILL BE CREDITED TO YOUR ACCOUNT. IN THE EVENT OF A SIGNIFICANT SHORTAGE, WE WILL BILL YOU PRIOR TO SHIPPING. FOLLOW THE LINK TO THE U.S POSTAL SERVICE INTERNATIONAL RATE CALCULATOR.
PLEASE NOTE THAT DUE TO THE RECENT HACKER BREAK-INS OF CREDIT CARD DATABASES, WE MAY REQUEST A LEGIBLE PHOTOCOPY OF BOTH SIDES OF YOUR CREDIT CARD IF YOU HAVE NOT ORDERED FROM US IN THE RECENT PAST.

DROP SHIPMENTS
OVERSEAS: SORRY BUT WE CANNOT DROP SHIP FROM ONE COUNTRY TO ANOTHER, EVEN IF THE ADDRESSEE IS IN THE USA.
USA: WE ARE STILL WILLING TO DROP SHIP WITHIN THE USA TO CUSTOM BUILDERS WE HAVE SHIPPED TO IN THE PAST.

THE FOLLOWING EXAMPLES WILL HELP YOU ESTIMATE SHIPPING WEIGHT:

NOTE: ALL OVERSEAS ORDERS WILL BE CHARGED A SMALL FEE ($2.00-$5.00) FOR PACKAGING AND LABOR COSTS.

PLEASE NOTE THAT ALL TRADEMARKS OF PRODUCTS ADVERTISED IN THIS WEBSITE CATALOG ARE THE PROPERTY OF THE RESPECTIVE OWNERS.